AC 365's VIP Program rewards member loyalty — the more you play, the more benefits you earn. There are 5 tiers in total:
| Tier | Monthly Bet Turnover | Cashback | Exclusive Benefits |
|---|---|---|---|
| Bronze | ৳10,000+ | 3% | Weekly Bonus |
| Silver | ৳50,000+ | 5% | Fast Withdrawal |
| Gold | ৳2,00,000+ | 8% | Dedicated Manager |
| Platinum | ৳5,00,000+ | 12% | Custom Offers + Gifts |
| Diamond | ৳20,00,000+ | 15% | Event Invitations + Highest Limits |
VIP levels upgrade automatically — no application needed. Your level is determined on the 1st of each month based on the previous month's turnover. Learn more On the rewards page See.
The minimum deposit amount at AC 365 varies depending on your chosen payment method:
- bKash: Minimum ৳200
- Nagad: Minimum ৳200
- Rocket: Minimum ৳300
- Bank Transfer: Minimum ৳1,000
- Card (Visa/Mastercard): Minimum ৳500
The maximum deposit limit varies by payment method and VIP tier. Diamond VIP members can deposit up to ৳50,00,000 per day.
Tips
To claim your Welcome Bonus on your first deposit, make sure to deposit within 24 hours of registration. Learn more On the payment page See.
There are two places on AC 365 where you can follow live scores and match updates:
1. Live Betting Section: After Login Sports Go to the page and click the "Live" tab. Here you can view real-time scores, stats (shots, corners, wickets, overs), and live odds for every ongoing match — all in one place. Scores update automatically every 30 seconds.
2. Match Odds Page: On the Match Odds page Go there — you'll find odds and live scores for all upcoming and ongoing matches in one place.
Live Streaming: Live video streaming is available for select matches, particularly major tournaments. You must be logged in and have an active balance in your account to watch the stream.
Score push notifications are also available on the mobile app — Download App and enable notifications in Settings.
AC 365 offers one of the fastest withdrawal processes of any betting site in Bangladesh. Here are the steps:
- Log in → go to the "Withdrawal" or "Cash Out" section.
- Select your payment method (bKash / Nagad / Rocket / Bank).
- Enter the amount and recipient number, then confirm.
- Once verification is complete, funds will be transferred directly to your account.
- bKash / Nagad: 5–15 minutes (typically)
- Rocket: 15–30 minutes
- Bank Transfer: 1–3 business days
- VIP Gold+ Members: Within 5 minutes on a priority basis
Please Note
Winnings from bonuses are subject to the applicable wagering requirements before withdrawal. Withdrawals may be put on hold if KYC verification has not been completed.
No, strictly prohibited. Creating an account or placing bets on AC 365 is strictly prohibited for anyone under 18. This is not a flexible guideline — it is a legal obligation and a fundamental requirement of responsible gaming.
Your date of birth is verified at registration. A KYC (Know Your Customer) check is then conducted to reconfirm your age using a national ID or passport. Any account found to have provided a false date of birth will be suspended immediately, and the account balance may not be refunded.
A note for parents — please use parental control software on your devices. If you suspect a minor is attempting to open an account, contact us directly via our Responsible Gaming page let us know.
Typical Deposit 1–5 minutes is added to your balance. However, in some cases it may take a little longer:
- bKash / Nagad: Maximum 10 Minutes
- Bank Transfer: 1–6 hours (subject to bank clearing)
- During peak hours: Delays of up to 30 minutes are possible
What to do if your deposit hasn't arrived:
- Note down your bKash/Nagad Transaction ID (TrxID).
- Log in and check your "Payment History" — if it shows Pending, wait another 5 minutes.
- If your deposit hasn't arrived after 30 minutes, report it via live chat with your TrxID.
- Our support team typically resolves issues within 15 minutes.
Deposit Failed?
In most cases the money is returned — but it may take 3–5 business days on the bank's end. Keep your TrxID and notify our support team.
Minimum bet amounts on AC 365 vary slightly by betting market and event type:
- Sports Betting (Single Bet): Minimum ৳20
- Accumulator/Parlay Bet: Minimum ৳50
- Live Betting: Minimum ৳30
- Casino Slots: Minimum ৳10 per spin
- Live Casino (Baccarat/Blackjack): Minimum ৳100
- Virtual Sports: Minimum ৳20
Maximum bet limits vary by VIP tier and market. Diamond VIP members can place single bets of up to ৳10,00,000. For more details, contact Bet Slip or Match Odds page See.
Advice for New Players
Start with small bets, learn the rules, and build your experience gradually. Set a budget before you start — responsible betting always comes first.
AC 365 FAQ — Why This Page Matters
Whether you're new to online betting or a seasoned player, questions are bound to come up — did my deposit go through, when will my withdrawal arrive, what are the VIP requirements? Reaching out to support every time costs you time. That's exactly why this AC 365 FAQ page exists — so you can find answers yourself, quickly, and get back to enjoying your betting experience.
How to Use This FAQ Page
Type a keyword into the search bar above — such as "deposit", "withdrawal", or "bonus" — and the relevant questions will filter instantly. You can also use the category buttons to browse questions by topic: Payments, Betting, VIP, or Security. Click any question to expand the full answer.
Didn't find your answer here?
Even with an extensive FAQ, there are times when your specific situation may not be covered here. In that case, click the "Start Live Chat" button on the side of the page. Our English support team is active 24 hours a day and responds in an average of 2 minutes.
FAQ Updated Regularly
This FAQ page is updated whenever new features, payment methods, or rules are added to AC 365 — so check back regularly to stay up to date. If there's a question you feel should be included but isn't here, let our support team know and we'll consider adding it.
Quick Tips
Always save your Transaction ID (TrxID) whenever you make a deposit or withdrawal. Without it, the support team will have difficulty resolving your issue quickly.
AC 365 — Why Millions of Players Trust Us
AC 365 is a licensed platform. Your data and funds are protected through 256-bit SSL encryption and regular security audits.
Withdrawals to bKash and Nagad processed in just 5–15 minutes. Deposits reflect in your balance within 1–5 minutes. The fastest payment speeds in Bangladesh.
Full English Live Chat and email support, available day or night — average response time is just 2 minutes.
Thousands of betting markets across 30+ sports — cricket, football, tennis, kabaddi, and more. IPL, BPL, World Cup — all in one place.
5 VIP tiers — Bronze to Diamond. Play more, earn more cashback. Dedicated managers & exclusive offers.
Download the AC 365 app and place bets from anywhere. Get live scores and exclusive offers via push notifications.
Got your answer? Time to play!
Register at AC 365, download the app, or start betting right now.